Refund/Cancellation Policy - HOK Distributors

Refund/Cancellation Policy

Once an order is placed on our website, it cannot be canceled, and refunds will not be possible. We operate on a prepaid order system, which means that once payment is made, the order is considered final and cannot be altered.

We understand that circumstances may change, and you may wish to modify your order or seek a refund. However, due to our operational processes and to ensure efficiency, we strictly adhere to this policy.

Please carefully review your order before completing the payment process to ensure that all items and quantities are correct. We recommend reaching out to our customer support team if you have any questions or need assistance before placing your order.

We appreciate your understanding and cooperation regarding our refund/cancellation policy. If you have any further inquiries or require clarification, please don't hesitate to contact us.

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