Return Policy - Hok Distributors

Return Policy

Makeup as a Category is Non Returnable

RETURN/EXCHANGE IS ONLY APPLICABLE IF YOU RECEIVE A DAMAGED OR A WRONG PRODUCT.

To be eligible for a replacement/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note we would need an unboxing video as proof to claim refund/replacement in case of damage or wrong product sent. Make a video while opening the package.

Follow steps below to begin process-

  1. MAIL us on help@hokmakeup.comor call us at 8130267067
  2. Provide us with proper pictures of the product you have received along with the picture of the invoice.

In case of payment refund the paid amount will automatically be applied to your HOK Wallet, within 2 business days.
In any case you can always contact us at help@hokmakeup.com

$1 Days
$2 Hours
$3 Minutes
$4 Seconds